We take great pride in our work, and are grateful for the testimonials provided by our clients here, and on Yelp.
My experience with Fuelcare came through a sublet from a boat yard where I was having other work done. I was concerned with some of the services performed and so through the boat yard was put in contact with FuelCare directly. The entire experience, beginning with my first call, was incredible. They contacted me immediately, listened to my concerns, provided me a full report with pictures and walked me through the services they performed and the report. What I discovered was the majority of my concerns were unfounded and brought on by my lack of understanding of the process. They spent whatever time it took to make sure I understood the work performed, why the work was done, and how to prevent issues in the future. They were both courteous and professional. They have been added to my list of top vendors and will be recommending them to my friends in the boating community.
We had a successful day yesterday with our fuel polishing and tank cleaning project. I want to thank FuelCare for your eagerness to help and assist the Navy, and our request for work. Moreover, the team that you sent out to execute this work was top-shelf and exhibited professionalism, competence, and proficiency in every way. They displayed patience and followed directions, and were well organized throughout our project. They demonstrated their knowledge and knowhow with this cleaning process through on-site discussions and in communicating their work approach to me, while out in the field. It was a learning experience, and helped me to understand what we were up against, and what measures we need to implement in the future, in order to prevent this condition from happening again . The job site was left in clean conditions during this work, and after they left for the day. Thank you for your personal care and for making sure that all paperwork and documentation was accurately compiled and prepared for your technicians once they arrived on-site. Because of all of this, and because FuelCare demonstrated proficiency and effectiveness in completing this work on time, our project was a success. Thank you again for a job well done.
I have been in the fuel business for 30 years and I have learned over time that working with vendors that provide quality service and attention to detail is the first step to a successful gas station. Fuel Care provides maintenance to all our stations in the Northwest US and we are extremely satisfied with the results. We have high producing depots with zero downtime due to contamination, thanks to the maintenance providing by Fuel Care.
I am responsible for the preparedness of our data center and began to look into issues we discovered when our generators initiated. We discovered a major flaw in our backup systems when FuelCare conducted an in-depth inspection of our facility. We now have Fuel Care tank maintenance and polishing on a regular basis. Working with Fuel Care has been an education to say the least, [the] team are highly skilled and knowledgeable, with excellent customer service and reliability.
When setting sail on the high seas there is always a risk, as the Foreman in charge of the shipyard the buck stops with me if there ever is a problem with one of our ships. We have many contingencies to prepare for failures and to offset the risk of failure, one of which is FuelCare. They are the authority on fuel storage management, tank cleaning and fuel filtering. We have been working with Fuel Care for 15 years and we are very pleased with their quality service.
The FuelCare team was very professional and courteous from the first phone call to Marilyn. They scheduled my appointment for an estimate promptly. When they arrived to assess the situation they provided me with solutions and explained how the process would take place. Upon the Service call, they arrived on time with all their necessary equipment, were careful and respectful of a clean boat and worked in unison to provide the service in an efficient manner. Following the work, they removed and disposed of the contaminated fuel, fuel/water and returned the remaining treated and cleaned fuel back in the tanks. Their final invoice was exactly what they had initially quoted me. Jason, Jason and Sean did a great job and I would definitely use FuelCare again.
So we encountered a problem with our gas pumps running super slow. Had my technician of 10 years come check the pumps. He said we had gunk ( The Bug ) in our underground storage tanks. So he recommended we call FuelCare. Super friendly and took time from whatever he was doing to explain to me what the process was and how they would go about cleaning the tanks. First impression goes a long ways! Then the same day, they called me and also explained the process and sent me a quote same day via email. We wanted to do a sample to see how bad the underground tanks were which they came out and did for FREE! Sent me a detail report via email on the samples of all three grades of fuel. So we went ahead scheduled a cleaning for the end of the week. Time was very flexible and they were on time and ready to work. Jason had two other guys with him who were friendly and helpful. Overall experience was A++. Very easy to work with and it was actually a great overall experience. They even painted our spill bucket lids and helped clear some debris around the spill buckets. These guys are very knowledgeable and know what they are doing. There were no mishaps or gas spills. Everything ran smoothly when they were here and after they left. We will be using FuelCare for our annual cleaning/treatment for here on out! Thanks for your service!!
Fuelcare has been managing my Data center Generator fuel tanks, both underground and above ground for many years. Their attention to detail and communication is the best in the industry. I previously built mega yachts before data centers and would highly recommend them for they are a white glove service.